Quality and compliance platform streamlines processes and improves patient safety
Hertfordshire Community NHS Trust (HCT) has signed a major deal with Radar Healthcare for its quality and compliance platform to help improve business processes and support for staff around safety and risk.
The trust, which undertakes approximately 1.6 million visits and appointments in Hertfordshire, West Essex, and East Anglia each year, will roll out the first two modules of the Radar Healthcare system to its 3,000 staff by the end of this month.
And, ultimately, the new platform will consolidate processes previously handled by multiple systems across the trust.
The new system will enable clinical staff who cover community services across every stage of life – from children’s health visiting and school nursing services through to community nursing, rehabilitation and palliative care – to log and manage live incidents and reduce risk by analysing data to avoid future adverse incidents.
The Radar Healthcare system will underpin a trust-wide shift in culture to allow us to take risk and incident management to a new level
The platform brings operational and regulatory processes into one system to provide a holistic view of quality and performance.
It can be accessed securely via mobile devices and will also allow frontline staff to comply with policy, business, and training requirements; manage documents remotely; action improvement plans; and carry out audits.
Jackie Davenport, HCT’s assistant director of governance and business support, said: “The key driver in making the decision to select Radar Healthcare was to find a system which would make our processes smoother, seamless, and more efficient, so our clinical staff can focus on their day job.
“The Radar Healthcare system will underpin a trust-wide shift in culture to allow us to take risk and incident management to a new level.
“By using a fully-integrated solution, we will be able to analyse data from multiple sources automatically to provide a holistic view and reduce the pressures on our workforce by streamlining our existing systems and processes.”
By using a fully-integrated solution, we will be able to analyse data from multiple sources automatically to provide a holistic view and reduce the pressures on our workforce
Radar Healthcare chief executive, Paul Johnson, added: “We’re proud to be working with a trust that really is at the frontline of NHS care in the East of England.
“HCT supports individuals directly in their homes, their schools, in clinics, and within community hospitals, so it’s essential that any processes and systems work for its clinical teams wherever they are.
“Our interoperable capability, combined with smart analytics, will enable real-time risk reporting across the trust, allowing clinical staff to focus on care while being even more effective in how they manage risk.”